“While our teams already practice collaborative, integrated care, this partnership serves as a driving force to expand and enhance these endeavors throughout the Emory ecosystem, ultimately resulting in improved outcomes and reduced costs.”
"This collaboration introduces the type of technology needed to assist our healthcare providers and patients in bridging the gap between mental and physical health," says William McDonald, MD, chair of the Department of Psychiatry and Behavioral Sciences, Emory University School of Medicine. This engagement between office or telehealth visits supports traditional care and can lead to faster recovery, better overall outcomes and fewer readmissions. Through NeuroFlow, Emory patients are given 24/7 access to self-directed content that reinforces psychotherapy guided by the program’s BHCMs and provides care teams with frequent measures of patient progress. We hope that leveraging innovative technologies that integrate patient data directly into our medical record system will extend our reach, afford new opportunities to interact with patients between scheduled visits and scale our clinical volume by relieving some of the administrative burdens through more efficient infrastructure,” says Kitay. “While CoCM is a robust, evidence-based practice model with clear benefits for patients, it has a lot of moving parts that make it difficult to sustain and scale. NeuroFlow, which offers a cloud-based registry and enterprise platform to help facilitate collaborative care, will support EHC clinical services’ data-driven approach to patient care, with a sharpened focus on improving communication between care teams, including primary care providers, behavioral health specialists and care coordinators. With the support of behavioral healthcare managers, we will be able to track progress and create an optimal treatment plan to improve outcomes,” says Bosco Lorio, PsyD, LPC, behavioral healthcare manager, primary care, Emory University Hospital Midtown. “NeuroFlow will expand clinical resources to patients in-between appointments that can help them explore and utilize healthy coping skills. “We want to be able to reach patients in a timely manner and bring treatment to where they are most likely to be identified as having a psychiatric problem, which is the primary care setting,” says Brandon Kitay, MD, PhD, assistant professor of psychiatry and behavioral sciences and director of behavioral health integration for EHC.Īs part of its mission, the CoCM is embedding licensed specialists called behavioral health care managers (BHCMs) to work in EHC primary care clinics alongside primary care clinicians to provide onsite psychotherapy and serve as liaisons with psychiatric consultants. The CoCM is part of Emory’s Integrated Behavioral Health (IBH) Program, which was formed by the Department of Psychiatry and Behavioral Sciences to help meet significant access demands for behavioral health services in the EHC network. The entities will seek to complement and scale Emory’s new collaborative care model (CoCM) within its primary care clinics. The collaboration will also pilot a primary care suicide prevention program. Emory Healthcare (EHC) and the Goizueta Institute Brain Health are joining forces with NeuroFlow, a behavioral health infrastructure company, to support and improve the delivery of psychiatric services for both patients and providers.
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